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REFUND POLICY


This Refund Policy is effective as of October 1, 2021. Please note that this policy will regularly be updated to reflect any changes in the way we handle refunds.

Refund Policy for Dr. Joline's Clinic Services

Due to the personalized nature of Dr. Joline's nutrition and lifestyle consultations, services are generally non-refundable once you have signed up for a treatment consultation. This is because the service involves individualized assessments, tailored plans, and ongoing guidance.

However, we understand that mistakes can happen. Therefore, we will offer refunds in the following situations:

Double Payments and Duplicate Payments:

If you are accidentally charged twice or more for the same consultation, we will promptly refund the duplicate payments.

Other Incorrectly Made Payments:

We will fairly consider refunds for any other demonstrably incorrect payments made, such as those caused by technical errors or our own administrative mistakes.

ADDITIONAL CONSIDERATIONS:

Timeframe for Requesting Refunds:

Refunds for demonstrably incorrect payments must be requested within 30 days of the transaction date.

No Refunds for Consultations Once Started:

Please note that the no-refund policy applies to consultations once they have begun. This is because the service is personalized and requires ongoing effort from both Dr. Joline and the client.

Fairness and Transparency:

We are committed to addressing any refund requests fairly and transparently.

Please note:

Refunds for incorrect payments may be subject to processing fees or limitations imposed by payment gateways. Dr. Joline's services are not a guarantee of specific health outcomes. Medicine is not an exact science, and individual results may vary.

CONTACT US

If you have any questions or comments regarding this Refund Policy , Please contact us by writing to clinic@drjoline.com
Address: Shop no. 16, Ganesh Apartments Opp. Jade Blue, Murida, Fatorda, Margao, Goa 403602, India
Phone: +91 9764240528
Email: clinic@drjoline.com