This Privacy statement is effective as of October 1, 2021. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

We at Dr. Joline’s Clinic respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this Website.

We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected, if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures. If You object to Your Information being transferred or used in this way, please do not provide the details of your information on the Website.

For the purpose of this Privacy Policy, wherever the context so requires the term "You" or "User" shall mean any natural or legal person including Online and offline client who is availing any services from Dr. Joline’s Clinic and the term "We", "Us", "Our" shall mean Dr. Joline’s Clinic.

1) WHAT INFORMATION DO WE COLLECT

TYPE OF USER VISITOR REGISTERED USER
WHAT DATA WE MAY COLLECT
  1. Your IP Address;
  2. Your location;
  3. How you behave on the Website, (what pages you land on, how much time you spend, etc.);
  4. What device you use to access the Website and its details (model, operating system, etc.); and
  5. Cookies and web beacon data.
  1. Your name, age, gender, phone number, e-mail address, mailing address;
  2. Your height, weight;
  3. Your lifestyle, food preferences, medical conditions (if any), health goals or other fitness regimes;
  4. Username or other relevant unique identifier;
  5. How you behave on the Website, (what pages you land on, how much time you spend, etc.);
  6. Credit card/debit card/other payment mode information to facilitate payments for our Services;
  7. Your IP Address;
  8. You're location unless you deactivate location services in the relevant section of Website
  9. How you behave in the relevant product environment and use the features;
  10. What device you use to access the Website and its details (model, operating system, etc.); and
  11. Cookies and web beacon data.
HOW AND WHY WE USE IT We use this information to analyse and identify your behaviour and enhance the interactions you have with the Website. If you submit your details and give us your consent, we may use your data to send you e-mails/newsletters, re-target advertisements or re-market our Services using services from third parties like Facebook and Google. We collect this data in order to help you register for and facilitate the provision of our Services.
We use this data to show age-appropriate content and advertisements.
We use this data to track your nutrition, weight and fitness regimes.
We use the data from the device you access our Website to identify the login information of multiple users from the same device.
We use this data to prepare a specific diet plan and training regime for you.
We use this data to enable you to make payments for our Services. We use a third-party service provider to manage payment processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of payment processing on our behalf We use this data for processing your requests, enquiries and complaints, customer services and related activities.
We use this data to communicate about existing or new offers, content, advertisements, surveys, key policies or other administrative information.
We also use this data to provide you with informative features and services that are developed by us from time to time.
We also use this data for providing, testing, improving, or recommending the Services.
We also use this data for analytics and reviews to improve the Services.
We also use this data to provide support to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law or anti-fraud activities/systems. If you give us your consent, we may send you newsletters and emails to market other products and services we may provide.

2) WHAT DO WE DO WITH YOUR INFORMATION?

When you avail personal consultancy, as part of the consultancy process, we collect the personal information you give us such as your name, address and email address. When you avail our services, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

3) CONSEQUENCES OF NOT PROVIDING PERSONAL INFORMATION

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service. www.drjoline.com uses cookies (small text files placed on your device) and similar technologies to facilitate proper functioning of our websites and to help collect data: please read here our full cookie policy.

4) USE OF PERSONAL INFORMATION

We use your Personal Information for the following purposes:

5) CONSENT - How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, confirm the purchase of consultancy services, arrange for a consultancy session, we imply that you consent to our collecting it and using it for that specific reason only.

6) DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

7) PAYMENT

We use Google Pay for processing payments. We/ Dr. Joline’s Clinic do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our website. For more insight, you may also want to read terms and conditions of Dr. Joline's Clinic on drjoline terms & conditions

8) THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

9) SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

10) COOKIES

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

11) AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

12) CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

13) QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply contact at clinic@drjoline.com for information.

GDPR

14) YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT IN THE EU

The General Data Protection Regulation (GDPR) gives certain rights to individuals who are European Union (EU) data subjects, in relation to their personal data.

Subject to the GDPR and applicable law’s limitations, the rights afforded to you if you are an EU data subject are:

RIGHT TO BE INFORMED

You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavoured to do by way of this Policy.

RIGHT OF ACCESS

You have a right to access the personal data you have provided by requesting us to provide you with the same.

RIGHT TO RECTIFICATION

You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.

RIGHT TO ERASURE

You have a right to request us to delete your personal data.

RIGHT TO RESTRICT

You have a right to request us to temporarily or permanently stop processing all or some of your personal data.

RIGHT TO OBJECT

You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.

RIGHT TO DATA PORTABILITY

You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party’s product/service.

RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING

You have a right to not be subject to a decision based solely on automated decision making, including profiling.

In case you want to exercise the rights set out above you can contact clinic@drjoline.com

The data provided by you as a Visitor, or when you sign up as a Registered User for our Services will be processed by us for the purpose of rendering Services to you or in order to take steps prior to rendering such Services, at your request. Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same. You can choose to withdraw this consent at any time by writing to us at clinic@drjoline.com

15) RIGHT TO OPT-OUT

Dr Joline’s Clinic respects your privacy considerations and hence provides an option to you, to remove your data or information from our systems and records after you stop using our services or at the end of the tenure of the services availed. The same must be communicated to clinic@drjoline.com in writing.

16) ACCESS AND RECTIFICATION

You have a right to request access to your personal information. You may send us a request for any rectification of the same in writing to clinic@drjoline.com

17) RETENTION AND PERSONAL INFORMATION

We will retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as performance of a contract, complying with our legal obligations, resolving disputes, and enforcing our policies.

18) CONTACT US

If you have any questions or comments regarding this Privacy Statement or processing of your personal information, please fill out the form below or contact us by writing to clinic@drjoline.com
Address: Shop no. 16, Ganesh Apartments Opp. Jade Blue, Murida, Fatorda, Margao, Goa 403602, India
Phone: +91 9764240528
Email: clinic@drjoline.com